Your boiler dies on a Sunday night. You call three plumbers. One says you need a brand new unit — €3,500. Another says it’s a valve replacement — €280. The third one looks at everything and tells you the first two were basically scamming you — it’s an electrical fault in the ignition board.
Three visits, three completely different diagnoses. Who do you trust? Every contractor has a vested interest in selling you their specific solution. You’re standing on an uneven playing field, and you know it.
Some people have a friend, an uncle, a neighbour who “knows about this stuff.” That’s great — when you have one. But not everyone does. And even if you do, they probably don’t know about everything. Your uncle might know boilers, but what about hanging a children’s swing from a terrace ceiling? Or figuring out if that damp patch is cosmetic or structural?
Enter Leo. You text us a photo and a voice note. We build your Free Project Dossier — essentially what you’d end up doing yourself with AI anyway: deep web research on similar situations, advice on what to check and what questions to ask, local contractors cross-referenced between reviews and community recommendations. Except we organise it all in a living document — like a Google Doc for your house project — so you can think clearly and act decisively.
Then, when doubt creeps in — before you call contractors, after you get quotes, or while the work’s being done — a retired master tradesman reviews your dossier for €39. They don’t want the job. They have decades of experience they’re itching to share. Their role is simple: push you forward, educate you, and be a lighthouse in the fog.